If you’ve been watching the news, you know that Hurricane Ian is currently hitting the state of Florida as a Category 4 hurricane, with massive storm surges, flash flooding and sustained winds over 100 miles at time. Hurricane Ian is moving through the Sunshine State and all Central Florida theme parks including Universal Orlando, SeaWorld and Disney World have been closed for the next few days. Orlando International Airport is also closed until the morning of September 30 and will be open for emergencies only.
Before Disney decided to close Walt Disney World theme parks, it was announced that several hotels would close ahead of the storm, including Treehouse Villas in Saratoga Springs, Fort Wilderness Campground, Copper Creek Cabins at Disney’s Wilderness Lodge and bungalows. at Disney’s Polynesian Village Resort. Disney shared that they are contacting customers with reservations at these locations to let them know the reservations have been canceled. However, all other Disney Resorts would remain open.
Unfortunately, some Guests visiting Walt Disney World Resort find themselves without a hotel room, and they blame Disney. A A Disney Vacation Club member went to Reddit to say their reservation ended the Wednesday the hurricane hit and Disney told them they couldn’t extend their stay because there were no rooms available.
Disney is not accepting DVC point renters during the hurricane. Our departure day was today, but the airport/resort/parks have closed…so we are stuck. Boardwalk staff tell us that there are no rooms to be had at all of Disney and that we have to make arrangements elsewhere. All of this “they will look after the guests and make sure they are safe” seems to be wrong. chance to find a lyft.
While it looks like the Redditor may have thought he would get support from the Reddit community, he was seriously mistaken. Many have pointed out that Disney can’t offer rooms they don’t have, whether or not you’re a Disney Vacation Club member.
YOU HAVE NOT BEEN STARTED. Your reservation is complete. ENDED. They have no obligation to welcome you AFTER your reservation. Would it be nice if they could? YES, but they are SOLD OUT. What do you expect from them if they have NO ROOMS available???
I’m not a Disney fan lately, but some people’s right…
Others pointed out that the Redditor should have considered postponing his trip or leaving earlier because they knew Hurricane Ian was on the way.
It is not Disney’s job to plan your particular itinerary. If there are no rooms there is nothing they can do. The arrival of hurricanes around your departure should have prompted you to create contingency plans. Find somewhere to extend your trip, if not Disney then another Orlando area hotel, or leave earlier if possible. I’m sorry you’re in a bad spot but I can’t put this one on Disney. They can’t spawn a piece out of thin air.
Is it really just “point takers” getting the boot? Probably not. It’s probably everyone without a room reservation.
At this time, Disney encourages all Guests visiting Walt Disney World Resort to stay safe and stay in their hotel and hotel rooms. Hurricane meal kits are sold, so guests don’t have to worry about where they’ll find food.
The opening of the Walt Disney World theme parks is currently postponed until Friday, September 30. Disney Dining will keep readers updated as Hurricane Ian makes its way to Orlando and if Disney changes its reopening schedule.